Best Practices

Your one-stop-shop for DU validation service
best practices

To help you get up and running as fast as we can, we’ve brought together our top resources
from real lenders who use the DU validation service.

Select your category to get started:

High-level information about the DU validation service

Resources that can help implement the tool at my organization

Information to help me use the DU validation service

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Interactive Loan Officer Workflow

Interactive Loan Officer Workflow


Interactive Content 10 minutes

Explore this interactive workflow sample to see how the DU validation service can fit into your process.

Desk Resource

Desk Resource


PDF 4 minutes

Download this printable resource and keep it on your desk, phone, or tablet, for reference when using the Fannie Mae DU validation service. Includes overview, best practices, and tips.

Sample Checklist

Sample Checklist


PDF 2 minutes

Step-by-step checklist to help you through the process, with space to make notes for future loans.

Jump Start Series: Getting Started

Jump Start Series:
Getting Started


Video  and  PDF 2 minutes

Find out how to start and prepare to use the DU validation service.

   
Jump Start Series: Income Validation

Jump Start Series:
Income Validation


Video  and  PDF 2 minutes

Helpful tips to validate your borrower’s income quickly.

   
Jump Start Series: Asset Validation

Jump Start Series:
Asset Validation


Video  and  PDF 2 minutes

Learn how you can validate your borrower’s assets without using a paper bank statement.

   
Jump Start Series: Employment Validation

Jump Start Series: Employment Validation


Video  and  PDF 3 minutes

Skip waiting on HR for employment verification and provide your borrowers a faster lending experience.

   
Jump Start Series: Income and Employment Timing Tips

Jump Start Series: Income and Employment Timing Tips


Video  and  PDF 2 minutes

Learn critical expiration dates for Verification of Employment (VOE) and Verification of Income (VOI) reports.

   
Overview

Overview


PDF 4 minutes

High level overview that explains how the DU validation service works and its benefits for lenders and their customers.

Vendor Selection Checklist

Vendor Selection Checklist


PDF 2 minutes

Tips to help you select and get up and running with vendor(s).

Quality Control Considerations

Quality Control Considerations


PDF 7 minutes

A summary of lender quality control requirements, process relief, and other responsibilities.

Unleashing the Full Potential of the DU Validation Service

Unleashing the Full Potential of the DU Validation Service


PDF 10 minutes

Discover how the DU validation service can provide opportunities to better serve your borrowers and grow your business.

Pilot Program Best Practices and Checklist

Pilot Program Best Practices and Checklist


PDF 7 minutes

Learn how to launch and maintain a successful DU validation service pilot program.

Asset Validation for a Better Borrower Experience

Asset Validation for a Better Borrower Experience


Interactive Training 7 minutes

Learn how to explain the asset validation process and benefits to your borrower.

Validating Borrower Employment and Income

Validating Borrower Employment and Income


Interactive Training 7 minutes

Check out these tips that can help you validate income and employment in DU and streamline your process.

Frequently Asked Questions

Sourced from real mortgage lenders who have integrated DU validation service into their processes, find answers to questions your lending team and borrowers will ask you.

View FAQs ›

Frequently Asked Questions